Australia’s peak sales period, from Black Friday to Boxing Day 2025, is forecast to generate $69.7 billion in retail sales, up 2.7% on last year.
Consumer behaviour, interest rates, tariffs and supply chain variability are creating new risks for inventory and margins.
The next two weeks are critical: businesses should lock in stock, confirm logistics, align teams and secure supplier capacity to meet demand.
Flexible working capital can help fund larger orders without compromising cash flow.
Australia’s peak sales window from Black Friday through to Boxing Day represents billions in revenue.
The six-week lead up to Christmas is expected to generate a $69.7 billion boost in retail sales – a 2.7% increase on last year’s numbers. But changes over the past year mean the coming weeks are critical to the success of businesses that depend on this season’s retail sales.
From supply chain concerns to interest rate uncertainty, this guide outlines practical steps businesses should take to prepare for the holiday season with confidence.
Top 4 considerations for Australian businesses in 2025
From shifting consumer behaviour and cost pressures to tariffs and logistical uncertainty, these four forces will shape how you plan, procure and fulfil this peak season.
Consumer behaviour
Australians are shopping earlier and hunting harder for value, concentrating on discount events such as Black Friday. In recent years, what was traditionally a United States-only sales day has become one of the biggest sales periods of the year in Australia and around the world; consumer spending between Black Friday through to ‘Cyber Monday’ is expected to reach $6.7 billion over four days, a 5.5% increase from 2024.
Shifts in tariffs and landed costs since last year are altering margins on imported goods, especially in apparel, homewares and electronics. Companies will need to review their pricing and supply chains to ensure they stay competitive. Australian exports have also been affected by US tariffs following the removal of the de minimis exemption; a long-standing import concession used by retailers which allowed low-value goods to enter the US duty-free.
Supply chain management
Meanwhile, lead times and freight capacity have improved in some areas but remain variable. This means ‘order by’ date discipline is essential. Australia Post has issued 2025 Christmas lodgement guidance to help businesses set customer cut‑offs.
Peak season readiness: 6 priorities for retailers this peak season
The following are peak-season considerations for the next fortnight; prioritise based on your channels, margins and operational constraints.
1. Ordering and supply
Forecast by SKU and channel for Black Friday and the first two December weekends; stress-test conservative, base and upside scenarios.
Bring forward POs on bestsellers; confirm supplier capacity and lead times, and line up backup suppliers or substitutions for constrained SKUs.
Lock logistics: reserve carrier capacity and shipping windows; set re-route contingencies and publish ‘order by’ dates aligned to the Australia Post Christmas cut-off.
2. Operations
Enable click-and-collect and ship-from-store where relevant; define store-to-store transfer rules to rescue near-miss orders.
Align rosters to demand peaks and cross-train teams; run daily stand-ups to rebalance inventory across channels and stores.
3. Customer service and communications
Prepare proactive comms (order status, delays, alternatives) and refresh FAQs/returns; offer clear SLAs across email, chat and social media channels.
Set contingency messaging for weather or carrier disruptions; give realistic ETAs and alternatives to protect trust.
4. Digital and security
Ensure a fast, mobile-first site; validate Google Merchant Center feeds; review security processes
5. Packaging and delivery accuracy
Confirm packaging supply for peak period; implement automated address validation to reduce failed deliveries, re-ships and support load.
6. Finance and working capital
Activate or increase working capital facilities to fund earlier/larger buys and freight; onboard priority suppliers to supply chain finance to secure capacity while preserving terms and matching repayments to the sales cycle.
Why a solid working capital strategy is key to ensuring readiness
The next two weeks will define your availability, margins and customer experience through to Boxing Day.
Locking in supply, tuning logistics, staging promotions carefully and ensuring your team and systems are ready will separate strong performers from those caught short. And when larger, earlier inventory commitments strain cash flow, the right working capital structure turns constraint into competitive advantage.
Trade Finance ensures smooth import transactions by funding inventory and service purchases upfront, reducing cash flow strain during critical trade activities. Supply Chain Accelerate pays suppliers early to win production priority and better terms while maintaining your days payable outstanding (DPO), improving reliability and smoothing cash conversion.
Prepare now for peak performance
Whether you’re managing seasonal spikes, opening new channels or diversifying suppliers, peak season demands careful preparation. Leveraging working capital solutions will give you the cash flow flexibility to move quickly without tying up working capital or requiring property security.
Find out more about our Trade Finance and Debtor Finance facilities and if they are right for your business, or talk to us to find the best solution for your business needs.
Disclaimer: These comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy, and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
Securing the best business loan is vital for SMEs to manage cash flow and fund growth.
SMEs that prepare strong financials and clear forecasts can negotiate better terms.
Working with finance brokers and exploring non-bank lenders expands funding options.
Building trusted lender relationships helps businesses access flexible, long-term finance.
After a turbulent few years of rate hikes and easing, Australia’s small and medium enterprises (SMEs) are once again adjusting to a cautious Reserve Bank of Australia (RBA) – though for how long is anyone’s guess.
Following a series of rate cuts earlier in 2025, the RBA has held the cash rate steady at 3.60% since August. Borrowing costs remain elevated, and are likely to stay that way for some time. For businesses seeking finance to manage cash flow or fund growth, the focus now shifts from chasing cheaper finance to securing smarter finance.
The good news? Despite higher rates, growing competition between banks and non-bank lenders means SMEs are in a stronger position to secure flexible, well-structured credit facilities. Those who prepare well, know their numbers and approach negotiations strategically will be best placed to secure the most favourable terms.
5 strategies to secure the best business loan for your SME
Body:To strengthen your negotiating position, preparation is key. Lenders will assess your business’s risk and creditworthiness, so you want to present your enterprise in the best possible light and be ready to address any concerns upfront.
1. Make sure you have robust financials and projections
Body:To strengthen your negotiating position, preparation is key. Lenders – whether a big bank manager or an online fintech platform – will assess your business’s risk and creditworthiness. You want to present your enterprise in the best possible light and address any concerns upfront.
“Lenders in general look for timeliness, accuracy and consistency in financial reporting – and those are the same fundamentals business owners should use to monitor performance,” says Nigel Thayer, Director Working Capital Solutions – WA at Octet. “Accuracy enables the right decisions to be made, and often at the most competitive prices.”
Strong, consistent reporting signals reliability and gives lenders evidence that your business is well managed. The more clarity you provide, the easier it is for lenders to offer better rates, higher credit limits and more flexible terms.
“Make sure you have a commercial finance broker who’s experienced and communicates regularly,” Sonja Pfitz, Director of Pfitz Financial & Business Solutions. “Don’t use a mortgage broker – they’re very different. Commercial brokers also need to understand asset finance, working capital, and short-term loans.”
It’s important to be prepared to spend some time with your broker to identify the best finance for your business. “The more time you spend, the better they can understand your business and secure the right funding,” says Sonja.
A broker can open doors to lenders you may not have considered – and help you avoid facilities that don’t fit your needs. They’ll also handle the legwork of comparing offers, saving time and strengthening your negotiating power.
3. Negotiate to secure the best business loan terms
Every component of a loan is negotiable – not just the headline rate.
Be prepared to discuss fees (such as establishment fees, monthly service fees and early repayment fees) and how the facility is structured. Everything is on the table if you have a decent credit profile.
“Before entering negotiations, assess your company’s financial position, credit history, and the value you bring to the lender,” notes Faster Capital, a venture capital firm. “Companies with strong balance sheets and consistent revenue streams are in a better position to negotiate favorable terms.”
Look beyond the rate to areas that can have a real impact on cash flow – like fee waivers, longer repayment terms, higher advance rates or seasonal flexibility.
“Securing advantageous credit terms can significantly impact a company’s liquidity and overall financial health,” explains Faster Capital. “It’s crucial to approach these negotiations with a strategic mindset, aiming for a win-win scenario that benefits both the borrower and the lender.”
Even small changes to these details can make a big difference to the overall cost and usability of your finance. Lenders may have limited scope to move on interest margins, but they often have more room to adjust structure and fees.
4. Explore non-bank lenders for more flexible business finance
SMEs are increasingly exploring non-bank lenders for business finance. Non-bank lenders have grown their market share in recent years and offer faster approvals and more flexible terms than traditional lenders.
“The research shows clearly that firms with higher revenue and those in primary, secondary and logistics industries will be demanding more tailored working capital solutions from non-bank lenders, Brett Isenberg, co-CEO of Octet, explains. “This is to help navigate the current and upcoming economic turbulence.”
And unlike most banks, they typically do not require real estate collateral for moderate-sized loans, relying instead on the business’s cash flow and credit data for underwriting. As a result, owners can raise cash without risking their personal assets.
5. Build strong relationships with your business lender
Relationship banking matters more than ever. Don’t treat your lender as an adversary – instead, involve them as a partner in your business’s success. Cultivating a solid relationship with your finance provider can also give you an edge when negotiating future credit facilities.
Communicate proactively and honestly. Keep your financier informed of your business performance – not just the good news but also any challenges.
“Octet is great at this,” says Sonja. “Their Business Development Directors & Client Managers are highly experienced across different industries and their staff base is stable, so clients aren’t shuffled from person to person. That consistent communication makes a big difference.”
Regular, open communication builds trust, which translates into flexibility. A lender who understands your business is far more likely to offer support when you need it, whether that’s a temporary credit extension or a quick turnaround to take advantage of a new opportunity.
H2: Finding the right fit for your business essential
Business lending is key to business stability and growth – but it’s critical to choose solutions that are tailored to the unique needs of your business. Whether you’re exploring new funding or reviewing your existing facilities, taking a strategic approach ensures your finance works for you, not against you.
Preparation and clear communication are everything. By understanding your numbers, exploring your options and building strong relationships, you can turn tight credit conditions into opportunity.
At Octet, we offer expert guidance and tailored working capital solutions, such as Invoice Finance and Trade Finance, designed to unlock cash and improve liquidity. Talk to our team today and take control of your cash flow.
Disclaimer: These comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy, and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
New research suggests late payments are having a serious impact on Australian small businesses, creating cash flow problems and – in extreme cases – forcing some into bankruptcy.
Late payments rose to the highest rate since March 2021, with B2B late payments also on the rise. CreditorWatch revealed 74% of small businesses experienced overdue payments. When you narrow the lens to the construction industry, that number jumps to 92%.
The impact on small business cash flow is profound. Xero found late payments were costing Australian small businesses $1.1 billion dollars a year.
Late payments strain less cash flow, which can impact a business’s ability to take opportunities or invest in growth – sometimes even requiring business owners to dip into personal funds to meet payroll requirements.
Cost of living crisis driving surge in late payments
“It’s basically a perfect storm,” explains Gold Coast business owner Bevan , who runs a small landscaping company with a staff of six.
“Costs have gone up across the board, which means our margins are smaller, but then in turn, clients are taking longer than ever to pay.”
Bevan says the implementation of automated payment reminders has helped a little bit, but the impact on cash flow has meant having to delay bigger jobs and find work-arounds.
“As a small business, having a safety net of cash is crucial,” he says.
“I’ve lost count of how many times I’ve had to dip into my personal money to cover costs – including payroll, on some occasions – not because I wasn’t bringing in enough revenue, but because there were so many outstanding invoices yet to be paid.”
Widening ripples in small business community
And then there’s the other side of late payments: they’re contagious.
For fledgling businesses, particularly those in the first few years of operation, one of the biggest risks of late-paying customers is the ripple effect.
Small business owners waiting on cash to come in are also more likely to default or delay on payments of their own.
“There have been times when I’ve had to put off paying supplier invoices because I’m waiting for a big lump sum to come in and someone hasn’t paid,” says Bevan.
Kathy Sozou, partner at restructuring firm McGrathNicol told the Sydney Morning Herald this “contagion effect” has put some businesses at risk of bankruptcy, not to mention that it can have a chain reaction that impacts the wider economy in a vicious cycle.
“If the developer falls over, suddenly every supplier in that chain that was reliant on them is exposed,” she explained.
“If you’re manufacturing all the windows for the developer, but suddenly there’s no construction for a year, what are you doing? It just wipes out entire vertical lines of supply chains.”
How small businesses can manage late payments and stay ahead
While late payments may feel like an inevitable part of doing business, small businesses don’t have to simply absorb the impact. Alongside best-practice credit control, working capital finance solutions provide a powerful safety net that ensures cash flow remains steady — no matter when customers pay.
“One of the most effective tools is invoice finance (also known as debtor finance),” explains Dan Verdon, Octet’s Director of Working Capital Finance Solutions – NSW. “Rather than waiting 30, 60 or even 90 days for settlement, businesses can unlock up to 85% of an invoice’s value straight away. That means they can cover payroll, supplier payments and tax obligations on time, without stress.”
Similarly, trade finance provides the upfront capital needed to pay suppliers, even if your customer invoices are still outstanding. “Paying suppliers on time not only protects your reputation,” says Dan, “but it also helps secure better terms and ensures reliable delivery to your own customers.”
For businesses supplying larger corporates, supply chain finance can be a game-changer. By leveraging the financial strength of bigger customers, it enables SMEs to receive faster payments, removing the pressure caused by long settlement cycles. And when unexpected gaps arise, term loans act as a flexible buffer, covering essentials like wages or overheads while waiting for funds to clear.
Finance solutions work best alongside good credit practices: conducting due diligence before entering contracts, automating invoice reminders, and offering multiple payment options. Relationship management is another vital layer. According to B2B payment platform Resolve, 70 percent of suppliers report higher loyalty when offering early payment discounts, which lead to a 30 percent reduction in disputes and delays.
“Ultimately, best practice is about prevention and protection working hand in hand,” Dan adds. “Good processes keep payments flowing, while working capital solutions provide resilience when they don’t.”
Octet can help your business breaking the late payment cycle
Late payments aren’t just a financial nuisance — they’re a compounding threat that can destabilise even the most well-run small businesses’ cash flow. One overdue invoice can quickly escalate, affecting supply chains, forcing owners to dip into personal funds and stalling critical growth plans.
While some factors are outside a business owner’s control, building in safeguards like stronger payment terms, proactive credit checks, and flexible cash flow strategies can make all the difference. Staying ahead of the risk means planning for cash flow volatility, not reacting to it.
“As economic pressures intensify, the ripple effects of unpaid invoices can spread fast, and that’s what makes them so dangerous,” explains Dan. “But the right financial tools allow business owners to break the late payments cycle and take back control.”
At Octet, we offer expert guidance, tailored working capital solutions, and incentive programs designed reduce the impact of late payments and unlock cash to improve liquidity. Talk to our team today and take control of your cash flow.
Disclaimer: These comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy, and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
A Queensland-based construction and maintenance business was gaining serious momentum. Operating around the clock, the firm had built a strong reputation in the region and was steadily taking on more projects – but cash flow was holding it back from pursuing bigger, better opportunities.
Taking on more projects required making big investments upfront – more staff and more equipment – but delayed payments and withheld retentions were putting pressure on the firm’s ability to scale at the speed it wanted to.
That’s when they turned to a commercial finance broker, looking for a finance solution that could help them smooth out their cash flow and support their growth goals. Octet provided the financial headroom they needed to grow with tailored trade finance.
A scaling business facing a cash flow crunch
Founded just five years ago, this privately owned construction and maintenance firm has quickly earned a strong reputation across Queensland – both for its innovative approach to work and their commitment to safety and sustainability.
The business delivers a diverse range of 24/7 maintenance services and construction work – including asset upkeep, fencing, waste removal, earthworks, ground engineering, and plant hire. The company’s long-term vision is to expand its service offering even further, as well as adopting new technology, exploring opportunities for strategic partnerships, and expanding beyond Queensland.
With demand for infrastructure increasing, those ambitions were well within reach – but cash flow was holding them back, as they grappled with delayed payments and withheld retentions.
It’s a challenge familiar to many businesses in the construction and maintenance industry: They were delivering the work now, but full payment wouldn’t arrive until months later – while labour, materials, and equipment costs still had to be paid in the interim. Add to that the cash flow demands of an ever-growing business, and the business was facing a serious liquidity crunch.
“Retention delays and high upfront costs were eating into our ability to scale,” says the Managing Director. “We were at a point where the opportunities that were coming through were really exciting, but the cash flow gaps were holding us back.”
A finance solution designed for long-term growth
The business approached a commercial finance broker to explore options that could help it smooth out its lumpy cashflow and power its growth ambitions. Recognising the need for a dynamic working capital solution, the broker introduced the firm to Octet.
Octet’s Director Working Capital Finance – QLD, Allan Howe, took the time to understand the business’s cash flow cycles, operational model and growth ambitions. “Allan didn’t just look at cash flow forecasts – he got under the hood, to understand the day-to-day operations and our longer-term objectives. That’s what sets Octet apart from other lenders,” said the MD.
Allan structured a tailored $500,000 Trade Finance facility that was the right fit for this firm. “This wasn’t just about short-term cash relief,” he said. “They needed a flexible facility to help them scale sustainably.”
Octet’s Trade Finance solution provided the business with a revolving line of credit that would help it bridge cash flow gaps and fund supplier payments upfront, with repayment terms of up to 120 days. The business gained immediate access to working capital tied up in delayed payments and withheld retentions.
Along with the trade finance, the firm also has the option to unlock additional working capital by activating an Octet Term Loan, providing it with extra support as it scales.
Driving stronger performance across every part of the business
With Octet’s Trade Finance facility in place, the business has gained the financial confidence to scale, with the ability to invest in staff, equipment, and expand its day-to-day operational services. This has also enabled it to secure larger contracts, accelerate project delivery, and pursue interstate projects.
“We’ve now been able to grow without the usual financial pressure,” says the MD. “There’s no second-guessing – we can commit to bigger projects and new markets knowing we’ve got the capital behind us to support it.”
Crucially, Octet’s solution has also helped the business strengthen relationships across the supply chain. With supplier payments processed upfront, the business has secured priority access to key materials, giving them a competitive edge.
“Supplier relationships are critical in their industry,” Allan explained. “Stronger relationships with their suppliers in turn puts them in a stronger position when they tender for jobs.
The right solution at the right time
The impact of Octet’s funding has been transformational for the business, says the MD. “We’re in a much better position than we were before Octet. We can take on the opportunities we want and invest in growth without being constrained by cash flow.”
“The beauty of our working capital solutions is that it’s tailored for the business,” says Allan. “It’s designed to work with unique cash flow cycles. It’s about giving growing businesses the financial flexibility they need to scale without compromising their operations.”
Power your construction firm’s growth with Octet
In the construction industry, delayed payments, withheld retentions, and heavy upfront costs that can hold even the strongest businesses back from reaching their full potential.
Octet’s working capital finance solutions help businesses overcome those challenges, unlocking the working capital you need to grow your construction business.
Whether you’re scaling into new regions, investing in equipment or simply bridging the gap between project costs and client payments, Octet’s team can design a facility that grows with you.
Disclaimer: These comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy, and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
A family-owned business founded 10 years ago has built a solid reputation as a specialist provider of traffic management services.
Renowned across regional Western Australia for its safety, technical competence and strict compliance standards, the company has strong relationships with mining companies, councils, civil contractors and government agencies.
However, significant sales growth was creating cash flow challenges that threatened their continued expansion.
Growth success creating cash flow strain
The company was experiencing the classic issue of success outpacing financial resources. Despite its exceptional sales and a healthy client base, the company’s liquidity was stretched due to the cash flow challenges typical of project-based work. Upfront costs for labour, equipment and materials had to be covered before invoices could be raised, while delayed payment cycles and retention amounts tied up much-needed working capital.
Without sufficient working capital to cover upfront project costs, they were forced to be selective about new opportunities, even those that could drive further growth. The business was also managing an ATO repayment plan, which added further pressure to their already strained cash position.
Adding to these stressors, approximately 50% of the company’s sales were concentrated with a single, large mining operation. This was excellent for revenue stability but it also meant that most of the company’s cash flow was stuck in unpaid invoices from one client.
Project delays, change orders and material cost volatility further amplified the unpredictability of cash flow timing, making it difficult to maintain operations or plan for growth initiatives.
Unlocking growth with Debtor Finance
Needing a finance solution to fuel further business growth, the company reached out to Octet.
“Traffic Management operations, in fact any labour-oriented businesses, often face particular cash flow pressures due to the nature of their work and the payment terms common in the construction and mining sectors,” explained Nigel Thayer, Octet’s Director Working Capital Solutions – WA. “Our solution needed to unlock the substantial value tied up in their outstanding invoices while providing the flexibility to scale operations confidently.”
Nigel worked with the company to structure a $2.25 million Debtor Finance facility to address their cash flow challenges. The debtor finance facility converted their unpaid customer invoices into immediate working capital, allowing the business to access up to 85% of their invoice values upfront.
This solution directly addressed the company’s core challenge by reducing reliance on client payment timelines. Importantly, the confidential nature of the facility meant that the company’s clients remained unaware of the financing arrangement, preserving the strong relationships they had built over their 10-year history. This was particularly crucial given their significant relationship with their major mining client.
“The beauty of this solution is that it grows with the business,” said Nigel. “As their sales continue to expand and they take on larger jobs, the facility automatically scales to provide the working capital support they need without requiring renegotiation or additional approvals.”
Improved liquidity driving sustained growth
With immediate access to cash previously tied up in unpaid invoices, the company now operates with the financial confidence needed to bid on larger contracts without the constraint of upfront capital requirements.
The improved cash flow position has enabled the business to negotiate early-payment discounts with suppliers, directly improving their project margins and overall profitability. They have also been able to invest in upgraded equipment and skilled labour, enhancing their service delivery capabilities and competitive positioning in the regional market.
Crucially, debtor finance has provided the necessary cash flow to maintain and reduce their ATO repayment plan, removing a significant source of financial pressure. The improved liquidity has also allowed the owners to repay shareholder loans that had been injected into the business during earlier growth phases, strengthening the company’s balance sheet and reducing personal financial exposure.
“This business now has the financial flexibility to take on additional customers and larger orders with staggered payment terms and can plan their growth with confidence,” said Nigel. “They’re no longer constrained by cash flow timing issues and can focus on what they do best – delivering safe traffic management services across regional Western Australia.”
With their solid financial foundation now in place, the company is well-positioned to continue their growth trajectory while maintaining the high standards that have built their reputation in the market.
Optimise your cash flow and growth potential with Octet
Debtor Finance or Invoice Finance can unlock the full potential of established businesses ready to scale operations. For companies in a wide range of business, such as labour hire, transport and wholesalers, Octet offers tailored debtor finance solutions designed to address the unique cash flow challenges of project work while supporting sustainable growth and operational efficiency.
Disclaimer: These comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy, and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
For many Australian businesses, the new financial year is time for a strategic reset. Plans are sharpened, budgets are locked in, and appetite for growth surges. In fact, nearly two-thirds of SMEs are targeting growth in the year ahead, according to CommBank, buoyed by optimism around potential rate cuts and easing economic pressures.
“At the start of the financial year, attention shifts to investment,” says Nick Rowlands, Director of Chase Finance. “With fresh financials and forward-looking projections, businesses are in a prime position to plan proactively – whether that’s buying stock, ramping up operations, funding international trade or launching new initiatives.”
Funding solutions like invoice finance (also known as debtor finance) and trade finance become especially valuable at this time of year, adds Tony Fimeri, Commercial Manager at Chase Finance. “You’ve got the flexibility to plan without tax deadlines hanging over you and secure capital that supports long-term growth.”
In this article, Nick and Tony share why a new fiscal year is a smart time for SMEs to secure growth-ready funding.
From reactive to strategic – the case for early planning
As businesses shift into growth gear, lender confidence lifts.
“It aligns funding applications with annual planning, fresh opportunities, and a clean set of financial reports,” says Nick. “Lenders are more confident approving facilities off the back of freshly lodged financials. It’s also when businesses are updating their budgets and forecasts – clear signs of planning and intent.”
Yet many SMEs still fall into reactive patterns when it comes to finance. “They wait until a cash flow crunch or a tax bill before seeking funding,” says Nick. “That panic mode reduces options, pushes up costs, and adds unnecessary pressure.”
This can see businesses missing out on growth opportunities during peak periods because they’re chasing documents, approvals, and deadlines.
Instead, Nick encourages business owners to view finance as a strategic tool rather than a quick fix. “Planning early – with forecasts, working capital analysis, and pre-approvals – is often a low or no-cost exercise. To secure the best deal you need to be organised.”
How working capital finance can power early-year growth
Whether it’s trade finance to unlock supplier deals or invoice finance to speed up cash inflows, early access to funding gives businesses an edge.
“Securing working capital finance at the start of the financial year provides the cash flow flexibility to move fast – without tapping into reserves or waiting on payments,” Tony explains.
That agility matters. Many industries – agribusiness, construction, transport and logistics, food and beverage, and retail – see demand spike in the first half of the financial year, as the weather heats up and the holiday season approaches. “Finance allows you to stock up early, negotiate better deals, and get ahead of competitors,” says Tony.
“It gives you the ability to pivot – hire staff, boost production, change suppliers – without delay. And when you can pay upfront or early, it improves your trade terms and strengthens supplier relationships. That can even reduce your cost of goods.”
Invoice finance, he adds, is particularly effective for ongoing liquidity. “It frees up funds tied in invoices, giving you immediate capital to reinvest in the business.”
Business finance with foresight
If your business is planning for growth this year, timing matters.
“Securing finance at the beginning of the financial year lets businesses monitor cashflows monthly instead of scrambling at the end of the year,” says Nick. “It enables businesses to build long-term strategies – diversifying, expanding, or entering new markets – without having to scramble at year-end.”
Whether it’s an invoice finance facility to accelerate cash inflows or a trade finance line of credit to support purchasing, proactive business funding can be the difference between constrained operations and confident growth, says Nick, putting your business “in a prime position to leverage early-year opportunities.”
Power your growth with Octet
Planning for growth this financial year? Octet’s flexible working capital solutions, including Invoice Finance and Trade Finance, are designed to align with your growth strategy to optimise cash flow and seize opportunities.
Disclaimer: These comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy, and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
Effective cash flow management is critical to business success. But slow-paying customers, tightening supplier conditions and inflexible bank terms can all affect cash flow. Even thriving businesses keen to capitalise on growth opportunities can face roadblocks due to cash flow fluctuations.
Many businesses are turning to debtor finance as a strategic financial solution. Whether you’re a commercial finance broker looking for the best deal for your clients or a business owner facing the daily challenge of managing cash flow, you understand the common challenges. Perhaps you’ve even explored debtor finance products such as factoring and invoice discounting but want to know more about leveraging outstanding invoices to access efficient working capital. In this article, we explore why more and more businesses are turning to this effective financial solution.
Common cash flow challenges
Businesses today face a range of cash flow challenges. Whether it’s customers delaying payments, renegotiating longer terms, or suppliers shortening or eliminating payment terms, Octet’s Director Working Capital Solutions NSW, Dan Verdon has heard it all. “The current challenging economic conditions are putting a strain on cash flow, but many business owners hesitate to address these critical issues early. That’s a mistake.”
Even thriving businesses are feeling the pinch from their traditional finance partners. “The banks and larger lenders are becoming slower and less responsive when providing loans that support business growth,” Dan says.
“Dealing with changing account managers and lengthy processing times is really frustrating for businesses in various stages of growth. Debtor finance is a reliable alternative to a traditional bank loan, offering businesses confidence in accessing working capital quickly and easily.”
Do any of these cash flow challenges affect you?
late-paying customers
restrictive bank conditions
extended payment terms.
Debtor finance could be the answer.
Take control of your cash flow with debtor finance
You might have heard the terms factoring and invoice discounting, invoice financing or invoice funding. But what do they actually mean?
They’re all broadly debtor finance solutions. Invoice factoring involves a business selling its accounts receivable to a financier, who gives them an upfront payment (up to 85% of the invoice value). The financier collects payments from the business’ clients, takes a small fee and passes the remaining funds onto the company. Invoice discounting is similar but with a critical difference — it’s the business, not the financier, that collects the debts.
The terms invoice factoring and invoice discounting are used less these days, as innovative finance providers like Octet offer more tailored debtor finance solutions.
These facilities use a major asset already in the business — the unpaid customer invoices — to sustainably meet its cash flow requirements. Debtor finance is tailored for growth and can reduce cash flow risk.
Dan advises his business clients to set up a debtor finance facility before they need it. “There is a small service fee to have the facility there, but this fee is upfront and predictable, and you only pay interest when you draw funds.”
While debtor finance helps mitigate cash flow gaps and maintain stability during volatile periods, Dan says this type of finance isn’t just for businesses facing challenges. “Debtor finance is used by many thriving, growing businesses looking for a line of credit to appropriately manage their cash flow.”
Businesses use debtor finance to:
enhance liquidity to meet operational needs and explore growth opportunities
take advantage of a tailored solution to suit their needs and cash flow cycles
streamline collections and administrative tasks
unlock potential for expansion and take on new projects
access expertise and tools for efficient credit control and debtor management.
Why brokers and businesses choose Octet for debtor finance
Dan says businesses in a range of industries access debtor finance to help grow their business. “Common industries we service include labour-hire, food and beverage, manufacturing and wholesale. But whatever industry you’re in, if you’re a B2B business, debtor finance can work for you.”
While many business owners are considering their financing options, brokers are also exploring solutions for their clients. Brokers can play a crucial role in helping businesses navigate these cash flow challenges and make informed financial decisions.
“Whether you’re a business owner, a broker or an accountant, if you’re considering debtor finance, take the time to assess the business’s financial position, cash flow forecasts and growth objectives before speaking with a financier,” explains Dan. “Business owners and brokers should partner with reputable providers. At Octet, we offer a broad range of working capital solutions tailored to each business.”
get up to 85% of business invoices as a cash advance
can access funds without personal asset security
enjoy the flexibility of their debtor finance facility growing as their receivables grow
can seamlessly integrate the facility with their existing accounting software such as Xero and MYOB AccountRight.
Are you a commercial finance broker? Simply refer your client, and we’ll handle the rest.
Tailored debtor finance solutions for every business
Octet’s Debtor Finance solutions are designed for businesses to meet cash flow challenges, better manage fluctuations, capitalise on opportunities and grow. Whether you’re a business owner ready to explore their finance options or a broker who wants to see their client’s business soar, debtor finance could be the solution for you. Get in touch today.
Disclaimer: These comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy, and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
In an industry where care is paramount, ensuring financial sustainability can often be a delicate balancing act. For an Australian homecare services company, this balancing act became increasingly challenging as the business expanded across the country. Despite a mission-driven approach to revolutionise in-home care, the company faced significant financial hurdles, particularly in managing cash flow. With the help of Octet Finance, this company was able to stabilise its operations and continue its vital work, demonstrating the critical role of working capital finance in supporting businesses in the health and aged care sectors.
Establishing the business and planning for growth
The company was established in 2016 with a vision to transform the homecare industry. Offering a broad range of in-home services — including personal care, companionship, assistive technologies, pet care, and transportation — the company aimed to help its members maintain their independence and quality of life. One of the company’s most innovative features is its technology-driven approach, which empowers members to monitor their health, track care schedules, and manage their expenditures.
However, as the business expanded rapidly across Australia into most major cities, it faced significant financial pressures. Despite a 50% increase in revenue from 2022 to 2023, the company had incurred losses for four consecutive years, reflecting the intense cash flow challenges typical in the aged care sector. Operating on a model where independent contracted carers set their own rates within suggested guidelines, the business found it difficult to balance affordability for members with fair compensation for the carers.
With the services increasing to over 35,000 in-home care activities per month – ranging from physiotherapy and nursing to lawn mowing and shopping services – one of the biggest challenges was cash flow management. The company needed to meet weekly operational expenses, but the monthly payments from the Federal Government’s Home Care Package Program created a significant cash flow gap.
Accessing working capital to ease cash flow pressures
Recognising that traditional lending solutions might not address these specific needs, the company’s commercial banking partner suggested exploring working capital finance options, particularly receivables financing, to bridge this gap.
Through the banker’s recommendation, the home care services company was introduced to Octet Finance’s Queensland Director of Working Capital Solutions, Allan Howe.
Understanding the business’s unique challenges and growth potential, Allan structured a $5 million debtor finance facility. Debtor finance, also known as invoice finance, allowed the company to unlock the value of its unpaid invoices, turning these future receivables into immediate cash. This was crucial for a business that operated on tight margins and relied on regular, timely payments to meet its obligations. With the influx of working capital, the company could cover weekly operational costs, including payments to carers and other essential expenses such as technology upkeep, marketing efforts, and administrative overheads.
“This solution provided the liquidity needed to manage weekly operational costs while waiting for the monthly government payments,” said Allan. “By smoothing out these cash flow fluctuations, the company could avoid the stress of having to defer payments to suppliers or delay critical investments in its growth.”
The impact of this working capital finance solution was immediate. With access to the necessary funds, the company could continue to pay the carers on time, maintain service quality, and support its ongoing growth. The financial flexibility provided by Octet’s facility meant that the business could focus on delivering high-quality care to its members without the constant strain of cash flow concerns.
Achieving the balance between financial stability and sustained growth
The partnership with Octet proved to be a turning point for the homecare services company.
“The stability provided by the debtor finance facility not only alleviated cash flow pressures but also allowed the business to sustain its growth across multiple regions,” explained Allan.
The availability of immediate funds allowed the business to confidently enter new markets, secure in the knowledge that it had the financial backing to support its growth initiatives. This included onboarding more carers, investing in advanced care technologies, and enhancing marketing efforts to attract new members.
The ability to consistently pay carers on time was particularly significant. In an industry where trust and reliability are paramount, ensuring that these independent contractors were compensated promptly helped maintain strong relationships and a high standard of care for members. This reliability, supported by the working capital facility, became a competitive advantage, allowing the company to attract and retain top-tier carers, further enhancing the quality of services provided.
The collaboration between the banker, Octet, and the homecare services company demonstrates how the right working capital finance solution can empower businesses to navigate financial challenges, sustain growth, and continue their mission-driven work. For this Australian homecare services company, Octet provided not just a financial solution, but a lifeline that enabled them to focus on what they do best — caring for their members.
Speak to our team of working capital specialists to see how we can power your business growth today.
Disclaimer: These comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy, and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
From insolvency protection to coverage for protracted defaults, Octet has you covered
When added to our Debtor Finance facility, Octet Buyer Protection safeguards your business from the misfortune of bad debts.
Protect your receivables against insolvency and protracted default events.
Enjoy extensive coverage for up to 90% of the protected debt.
Includes easy, discounted collection costs for eligible overdue protected debts.
Let Octet handle all the paperwork and applications, leaving you free to focus on what you do best – growing your business.
Octet Buyer Protection provides a shield against unforeseen events
Insolvency Protection: In the unfortunate event of an insolvency, including the appointment of administrators or liquidators, Octet Buyer Protection steps in to safeguard your interests. Rest assured that your receivables are protected from the impact of insolvency proceedings.
Protracted Default Coverage: Even in cases of prolonged non-payment, Octet Buyer Protection has you covered. If a buyer fails to fulfill their payment obligations for an extended period of time, our protection kicks in, mitigating the financial strain caused by protracted defaults.
Buyer Protection Limit Fee: A nominal fee of $100 (+ GST) for each protected buyer ensures that you have access to our robust protection.
Protected Receivables Fee: Each month, you pay a fee based on a percentage of receivables. If this fee falls below the set minimum amount, you will be charged the minimum monthly fee instead. Know exactly what you pay for, with no surprises along the way.
Apply for Octet Buyer Protection today and protect your future business success
Send Email – buyerprotection@octet.com By Phone – Call your Supply Chain Relationship Manager on 1300 862 838.
Some details we need from you:
Legal business name of the Buyer
Buyer’s registered ABN or ACN
Desired Protected Limit that is required
Buyer’s credit or payment terms
Expected annual turnover with the Buyer
Outstanding invoices overdue by > 30 days
Any other relevant information
While Buyer Protection offers extensive coverage, there are some exclusions
Invoices under dispute are not covered
Invoices with payment terms exceeding 90 days
Debts incurred while a buyer is in a state of default are not covered
Protection is not applicable for debts below $5,000
Buyers outside Australia are excluded
Buyers not approved for protection due to adverse information are ineligible
Federal, state, or territory government entities are excluded
Except for trustees, trust entities are excluded
Transactions involving related parties are not covered by Octet Buyer Protection
Disclaimer: These comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy, and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
Maintaining robust cash flow, navigating slow sales periods or capitalising on growth opportunities are several reasons why businesses might seek additional funding sources. These businesses will discover that there are many financial solutions available, and choosing the most suitable one can be daunting.
Invoice financing, also referred to as debtor finance, is a funding mechanism that allows companies to unlock capital tied up in their outstanding B2B invoices. It’s the ideal funding solution for businesses experiencing rapid expansion.
As a business owner, if you’ve started researching invoice financing no doubt you’ve encountered a range of terms, definitions and financial products, such as invoice funding, invoice factoring, and confidential and disclosed offerings. So, what is invoice financing, what are its benefits, and how can it serve your business? We explore these questions, uncovering the financial instruments available and their role in supporting businesses across various sectors.
How invoice finance works
Efficient cash flow is vital to establish, operate and grow a business. Solid cash flow allows a business owner to sustain operations during quiet periods and seize new opportunities to expand their offerings. It’s vital for business growth and to forge strong ties with suppliers and partners by ensuring timely payments.
However, cash flow can stagnate if you experience delays in customer payments. This is where invoice finance comes into play, providing immediate access to the capital bound in your company’s outstanding invoices.
Sam Ralton, Octet’s Director of Working Capital Solutions, explains. “There are several terms for these products. Invoice finance, receivables finance, debtor finance — they all cover the same broad offering, which considers the receivables ledger or the outstanding invoices, and facilitates funding against them.”
There are primarily two approaches to financing outstanding receivables and ensuring a consistent cash flow: invoice factoring and invoice discounting. Let’s delve deeper into these methods.
What is invoice factoring?
Invoice factoring is a form of invoice finance where you bring your B2B accounts receivable to a financing company. This financier then provides you with a substantial portion (typically up to 85%) of the invoices’ value immediately in exchange for a small fee.
The financing company takes over collecting and processing payments from your customers or clients. After the financier has recovered the amounts due, they will forward the remaining funds to the business, deducting a nominal service fee.
By transferring the debt collection task to a finance company, you may reduce administrative expenses and free up your team’s time. The drawback is having slightly less control over some operational interactions with your clients.
Factoring services often include the management of the sales ledger, such as allocating payments and issuing statements and reminders. As a result, the costs might be higher than other invoice finance services. It’s also apparent to your clients that a third-party financier is involved, as they will direct their payments to the financier.
Sam says you probably won’t hear the term ’factoring’ in contemporary finance as reputable finance providers like Octet offer more tailored invoice finance solutions and collaborative partnerships. “Invoice factoring used to be fairly intrusive. Businesses found they had to hand in every invoice, and the financier would chase up the debts.
“At Octet, we have finance relationship managers who are constantly collaborating with clients to identify cash flow issues or opportunities and assist with these.”
What is invoice discounting?
Invoice discounting is different from invoice factoring in one crucial aspect: debt collection remains your responsibility. Invoice discounting typically applies to the total ledger balance, rather than individual invoices. So, this approach can help even out cash flow variances throughout a given period.
This method allows you to retain the management of your sales ledger, so is more appealing to businesses that want to maintain control over this vital component of operations. As such, invoice discounting offers more confidentiality; your customers remain unaware of the financing arrangement with your financier.
Let’s further explore the differences between a confidential and disclosed facility.
Confidential and disclosed invoice finance: a comparison
A confidential invoice finance arrangement is one where your customers are unaware that a financing company is involved. Here are a few things to consider:
There is no obligation to disclose to your customers — the debtors — that your business is using invoice finance, nor does the finance company generally contact them.
Once your confidential facility is approved and established, you’ll inform your debtors of a change in bank details to a new account, which the financier manages on trust.
You submit invoices to both the financier’s platform and your customers. The finance company advances up to 85% of the invoice amounts to you. Following your customers’ payments into the trust account, the finance company will send the remaining balance to you after deducting a service fee.
This method allows you to continue your established accounts payable processes. While you retain the duty of managing payments, you also maintain full control over customer relationships.
Conversely, with disclosed invoice finance, all parties know and consent to the financing arrangement. Here are a few things to consider:
Your invoices will inform your customers about the involvement of the third-party financier, who will also have the authority to pursue outstanding payments.
With a disclosed facility, the finance company reaches out to your customers when an invoice is submitted. These customers will pay into a financier-managed trust account, knowing it is separate from your business’ account.
You might have to pay higher fees for a disclosed facility due to the finance company’s increased involvement in implementing its own debt management strategies.
Like the confidential method, you receive an advance of up to 85% of the total invoice value quickly. The finance company then takes on the role of coordinating with your customers to secure payment. When your customers fulfil the invoice, the finance company transfers the remaining funds to you, less their fees.
This option also delegates the debt collection process to the financier and ensures transparency for everyone involved.
Choosing between confidential and disclosed
So, which is best for your business — confidential or disclosed financing? That depends on a couple of factors. Firstly, the strength of your business’ credit rating. A solid rating may qualify you for confidential options and the corresponding lower fees.
Secondly, your preference for control. Some businesses will want to retain direct management of debtor relations, while others prefer to outsource it.
As businesses become more comfortable with external management of their debt collections and customers become accustomed to third-party involvement, using a financier makes sense as a strategic cash flow decision. Leveraging one of your most significant assets — your receivables — can accelerate your business growth, benefiting you, your suppliers and your customers.
The advantages of invoice finance
Why opt for invoice finance instead of traditional financing methods like a bank loan? Sam weighs in.
“A significant limitation of traditional bank financing is that banks like ’bricks and mortar’ assets, often insisting on property collateral to back business loans,” he says. “The problem is, not all companies have ample property assets for collateral, nor are they inclined to risk the personal assets of their directors.
“Invoice finance, by contrast, uses what is frequently the company’s largest rolling asset — the accounts receivable ledger. This ledger represents the cash customers owe to the business and it typically lies dormant until the payment terms are met. An invoice finance agreement leverages this asset for funding, circumventing the need for property or other personal guarantees.”
Banks are also notoriously slow to respond to funding applications, with some finance approvals stretching beyond six months. This delay means businesses suffer even more cash flow challenges or forfeit opportunities. Invoice finance arrangements, however, can be authorised in a fraction of that time.
Is invoice finance right for you?
When evaluating an invoice finance option for your business, there are a few things worth considering:
The associated costs will vary based on the financier, the specific product, the amount of management required by the financier and whether the arrangement is confidential or disclosed.
“Typically, costs are the interest rate on the borrowed sum and a service fee,” explains Sam. “There might be more work in a disclosed invoice finance facility, as the financier regularly assesses the ledgers.”
Sam adds that in his experience, the fees are only marginally higher than those of a conventional mortgage or overdraft.
The appropriateness of invoice finance will depend on your business requirements. Sam says some businesses have had negative experiences with invoice finance, but this is generally because the financier or product was unsuitable in the specific circumstances.
Apprehensive about relinquishing control of your ledger management to a financier? It’s a legitimate concern, so it’s even more important to partner with the right financier. Seek out an invoice finance company with a robust track record, advises Sam. “Trust in the stability of the financing company is crucial.”
Sam cautions against using finance companies offering rapid solutions. “There are many out there providing short-term loans at steep interest rates. These are quick fixes and aren’t conducive to long-term business viability. Partner with a financier who is committed to supporting your long-term business vision.”
Is your business ready for an invoice finance solution?
Consider these questions:
Due to your payment terms, is your business experiencing cash flow issues?
Are you unable to restock until invoices are paid?
Do you want faster-moving cash flow to ease the pressure?
Are there growth opportunities you want to pursue but can’t until you sort out your cash flow?
Do you contract with large corporations that set longer-than-average payment terms, leaving you with a shortfall?
Are you unable, or don’t want, to provide security like property to access funding?
If you answer yes to any of these, it’s worth considering invoice finance for your business.
“Most businesses that speak to Octet about invoice finance have high supply costs,” says Sam, who gives the example of a Western Australia labour-hire company that faced cash flow instability, limiting the opportunities to increase business with existing customers and take on new customers. Octet provided a $1.75 million invoice finance facility and the cash flow injection helped the company increase its revenue significantly.
A Queensland-based homecare services company was in a similar position. They faced cash flow challenges despite significant revenue growth, struggling with funding gaps due to monthly government payments. So it approached Octet for a $5 million invoice finance facility, unlocking the value of unpaid invoices for immediate cash. This solution provided the company with the liquidity needed to cover operational costs, pay carers on time, and enable expansion across multiple regions.
Invoice finance allows businesses in agrowth stage to more easily fund their operation without having to wait for debtors to pay.
“These facilities grow with the business,” says Sam. “As you raise more invoices, you can generally access more funding.”
Octet, the invoice finance experts
Visit our Invoice Finance page to see how you could convert up to 85% of your unpaid invoices to cash within 24 hours. Use this cash to more quickly pay suppliers, buy equipment, invest in more stock or expand your business via staff growth or product and marketing innovation. The solution is fast and flexible — use it as your primary funding source, or only for top-up funds
Octet’s Invoice Finance is available to new businesses, growing companies or well-established enterprises. We like to see an annual turnover of at least $1 million, an outstanding invoice value of $100,000+, and some demonstrated business trading history. But feel free to get in touch if you’re growing fast and turning over $500,000 or more, as we may be able to assist.
When looking for an invoice finance solution for your business, partnering with a reliable financier is essential. Since 2008, we’ve offered a suite of working capital solutions, with Invoice Finance among our specialties. Connect with us today to explore how we can fuel the expansion of your business.
Disclaimer: These comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy, and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
In the competitive landscape of the beverage industry, staying ahead of trends and capitalising on emerging opportunities is key to success. One Australian beverage company, renowned for its innovative approach to health-conscious alcoholic beverages, recognised the need to secure flexible financing to fuel its growth aspirations.
With a vision to become a leader in the Australian market, the company worked hard to secure retail distribution and launch its premium products. However, to fully execute its strategic plans, it required additional working capital to support its expansion initiatives.
Addressing cash flow challenges
Understanding the critical role of cash flow management in sustaining business operations and driving growth, the company sought out financing options tailored to its needs. Via consultation with their commercial finance broker, they identified debtor finance, also known as invoice finance, as the ideal solution.
Turning to Octet, the company found a strategic partner that understood the intricacies of its business and the challenges it faced. With the support of Octet’s Director of Working Capital Solutions, Dan Verdon, they were able to navigate seasonal trading demands and fulfill their contractual obligations, all while maintaining financial stability.
Achieving growth targets through financial agility
Thanks to the flexibility and responsiveness of Octet’s debtor finance facility, the business was able to focus on delivering new contracts and expanding its brand presence. From securing major deals with leading retailers to preparing for key trading periods, the company hit its growth targets with confidence.
“With the right finance in place, the company could confidently work with large retailers and build their brand – without having to worry about a lack of cash flow restraining their growth,” says Dan.
Furthermore, with the additional funding provided by Octet, the company was able to explore new channels, invest in product development, and drive distribution opportunities, setting the stage for continued success.
Embracing the future with confidence
As the company looks to the future, it remains committed to its growth trajectory. Having recently launched innovative products and with plans for aggressive market expansion, the company is poised for continued success.
With Octet as a trusted financial partner, providing ongoing support and flexible financing options, the company is well-equipped to navigate the challenges and opportunities that lie ahead. By leveraging the power of supply chain capital finance, the company is primed for sustainable growth and market leadership.
For businesses seeking to unlock their growth potential and optimise cash flow management, Octet offers a strategic solution. With the right partner by your side, the possibilities for expansion and success are endless.
Dan adds, “It helps build business resilience when you have the financial tools at your disposal to move with market demand.”
Grow your business with Octet
Via our Referral Partner Program Octet empowers businesses across a range of industries, including food and beverage, manufacturing and transport, offering innovative debtor finance and other working capital solutions, including Trade Finance.
Speak to our team of working capital specialists to see how we can power your business growth today.
Disclaimer: The following comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
Labour hire providers, particularly those in industries like mining and industrial services, often face challenges in managing cash flow simply due to the nature of their business. With debtor finance facilities tailored for this sector, companies can overcome cash flow gaps and maintain more efficient operations.
For instance, Octet offers partnership debtor finance lines specifically designed to accommodate the needs of labour hire companies, such as this WA-based labour hire provider.
A Case Study: Octet’s partnership with a labour hire provider
In a recent partnership with Octet, a labour hire business, operating in the mining and industrial sectors, sought a working capital solution to address cash flow challenges associated with its start-up growth phase.
The Managing Director, with previous successful experience in the industry, engaged Octet’s WA Working Capital Director, Nigel Thayer, to structure a flexible debtor finance facility. Despite having only three clients initially and a modest receivables ledger, Octet provided a disclosed debtor finance solution with a $300,000 funding limit.
This implementation enabled the client to access ongoing funding based on business invoicing, supporting payroll needs and facilitating business expansion. With improved cash flow, the company found it easier to attract new clients and fulfill larger labour hire placements, resulting in promising sales growth.
Looking ahead, Octet anticipates increasing the funding limit to further support the business growth ambitions and ensure continued sustainable success.
What is Debtor Finance?
Debtor finance, also known as invoice finance, is a working capital solution designed to assist businesses in managing cash flow by leveraging their accounts receivable balance. It gives businesses quick access to cash by using their unpaid invoices as collateral, receiving a significant portion upfront via an immediate cash injection from a third-party financier, such as Octet. The financier charges a small fee to advance the funds and then collects the full payment from the customers when the invoices are due. Its appeal continues to grow, evidenced by increasing interest from businesses across various sectors.
“Octet’s Debtor Finance solution is designed to meet the business’s short- and long-term needs,” says Nigel. “We structured the facility to enable an increased level of funding that coincides with the business’s sales growth.”
The advantages of debtor finance for labour hire
Debtor financing offers several advantages for businesses similar to start-up labour hire businesses in the mining and industrial sectors:
Immediate cash flow optimisation: Debtor financing swiftly transforms outstanding invoices into accessible cash reserves. This enables start-up labour hire enterprises to efficiently address critical operating expenses such as payroll and strategic expansion initiatives.
Tailored flexible funding: Octet’s debtor finance solutions are structured to accommodate the requirements of emerging labour hire providers. This tailored approach ensures adaptability to fluctuating demand and facilitates agile responses to unforeseen opportunities, empowering businesses to navigate uncertainties with confidence.
Strategic growth opportunities: With a stable cash flow foundation secured through debtor financing, start-up and more established labour hire businesses can strategically pursue growth opportunities. This includes the confident pursuit of new client engagements, the expansion of service portfolios, and the establishment of a robust presence within the dynamic mining and industrial landscapes.
An Octet Debtor Finance facility emerges not only as a financial instrument but also as a strategic enabler for start-up labour hire businesses, offering vital support in managing cash flow dynamics and unlocking growth potential. Partnering with Octet allows businesses at any growth stage the opportunity to improve their cash flow position and more confidently grow their operation.
Says Nigel, “We don’t just look for the large transactions. We can provide debtor finance facility limits below $1 million and can include tax repayment aspects for those businesses that need it.”
Grow your business with Octet
Via our Referral Partner Program Octet empowers businesses across a range of industries, including labour hire, manufacturing and transport, offering innovative debtor finance and other working capital solutions.
Speak to our team of working capital specialists to see how we can power your business growth today.
Disclaimer: The following comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.
Whether it’s to improve cash flow, manage a sluggish sales period or realise growth potential, businesses will often need to seek external forms of funding. There are many finance options available, and it can be difficult, as a business owner, to know which way to go.
Debtor finance (also known as invoice finance) is often an attractive option for high-growth businesses. This form of funding enables a business to access funds tied up in its outstanding B2B invoices. And it’s a solution that is growing in popularity, with reports indicating more and more businesses are seeking this form of finance.
Start researching debtor finance and you’ll come across a range of terms, definitions and products, including invoice funding, invoice factoring, invoice discounting, and confidential and disclosed products. So, what is debtor finance, how does it work and how can it benefit your business? In this article, we explore these forms of financing, some of the products available and how they help businesses in a range of industries.
How debtor finance works
As any business owner knows, maintaining cash flow is the most powerful tool for starting, managing and growing your business. Strong, steady cash flow puts you in a better position to:
cultivate good relationships with your suppliers, as you’ll always have the funds to pay them on time
quickly take advantage of opportunities to invest in new products or services and stay ahead of competitors
weather financial storms when business is quiet, or you encounter supply chain issues.
But if your customers are slow to pay, that cash flow can get blocked. That’s where debtor finance products can help, by giving you access to funds tied up in your business’s outstanding invoices.
Sam Ralton, Octet’s Director of Working Capital Solutions, explains. “There are a number of terms used to describe these products. Invoice finance, receivables finance, debtor finance — they all cover essentially the same broad offering, which considers the receivables ledger or the invoices that are outstanding in a business and provide funding against those.”
Invoice factoring and invoice discounting are two ways to finance outstanding receivables to keep money flowing. Let’s explore these options.
What is invoice factoring?
With a debtor finance facility known as invoice factoring, you effectively sell your accounts receivable to a financier. In exchange, they give you an agreed percentage (often up to 85%) of the value of the invoices upfront — quickly and easily.
From there, the financier becomes responsible for collecting and processing payments from your clients. Once they’ve collected payment, they pass the rest of the money onto you, minus a small fee. Here are a few things to keep in mind.
Because you pass the responsibility of collecting payment to the financier, invoice factoring can potentially save you bookkeeping fees and staff time. The trade-off is that you forfeit some control over your day-to-day operations.
Invoice factoring companies generally help with sales ledger management by allocating payments, and sending statements and reminder letters. The associated fees are therefore higher than for some other debtor finance services because the financier does more work.
Your customers will know you’re using a financing facility because they need to deal with your financier.
What is invoice discounting?
Invoice discounting (also known as receivables discounting) is similar to invoice factoring but with one key difference. With invoice discounting, the financier doesn’t take on the responsibility of collecting the debt. Instead, that stays with you. This is what you need to know.
With invoice discounting, you manage your sales ledger, which means you keep control of a significant aspect of your business.
Rather than operating on an invoice-by-invoice basis, invoice discounting is usually based upon your ledger balance as a whole. This lets you smooth out any cash flow fluctuations you may have over the period.
Invoice discounting also lets you keep your funding confidential from your clients. They won’t know that you’re using a financier.
Whichever method you choose, both invoice factoring and invoice discounting let you tap into your accounts receivables to keep your cash flowing and your business growing.
The evolution of factoring and discounting
Sam says the term factoring is used less frequently these days. “In the early days, invoice factoring was fairly intrusive. Businesses found they had to hand in every invoice, and the financier would chase up the debts.”
Today, reputable finance providers like Octet offer more tailored debtor finance solutions and collaborative partnerships. “We have supply chain finance managers that are constantly in discussions with clients, looking for any cash flow issues or opportunities that may arise and assisting with these.”
“We have also seen the emergence of hybrid type disclosed invoice facilities that enable the business and financier to work in partnership. These allow the business to retain their receivables collections, with the financier simply sending monthly statements in support. It’s a lighter version of disclosed invoice finance and reflective of the progression of the product over the years.”
What’s the difference between confidential and disclosed debtor financing?
A confidential debtor facility is where your customers don’t know a third-party financier is involved. You’re under no obligation to tell your debtors (in other words, your customers) that you’re using debtor finance, and the financier does not contact them on your behalf.
It generally attracts lower fees as the financier can’t put their owndebtor management strategies in place, and your clients don’t know they’re involved.
With disclosed invoice discounting, all parties know and agree to the financing facility. Your invoices will need to include communication regarding the third-party financier, who has the right to contact your customers to chase payments.
There are generally higher fees involved as this allows you to hand off debtor collection procedures to the financier and provides full visibility for all parties involved.
How does confidential invoice discounting work?
Once your facility has been approved and set up, you’ll need to communicate a change in bank details to your debtors. The new account is held in trust by the financier.
You then upload invoices into the financier’s system at the same time you send them to your customers. The financier then transfers up to 85% of the invoice value directly to your bank account, often less than 24 hours later. Then, once your customers pay the invoice into the trust bank account, the financier transfers the balance to you, minus their agreed fees.
This process means you can keep your existing accounts payable procedures in place. Chasing up late payers remains your responsibility, but that also means you maintain control of that vital relationship.
How does disclosed invoice discounting work?
Once you’ve been approved for a disclosed facility, the financier will get in touch with each of your customers as you upload their invoices into the system. Your customers will need to pay the invoices into a bank account held in trust by the financier, as they would with a confidential facility. However, they will know that it isn’t your business’ bank account.
Just as with confidential invoice discounting, you’ll receive up to 85% of the invoice value within as little as 24 hours of uploading the invoice into the system. Then the financier will liaise with your customers to collect payment. Once the customers have paid, the balance of the invoice value will be transferred to your bank account, minus fees.
Which is best: confidential or disclosed?
The best choice for your business generally depends on two factors:
Your business’ current credit rating. If your business has a strong credit rating, you may be eligible for confidential invoice discounting.
How much control you want to have. Some businesses prefer to keep debtor management as part of their client relationships, while others are happy to hand it off to a third party.
Businesses are becoming more comfortable handing over control of their debtor management and customers are becoming increasingly used to a third party being involved. Engaging a financier to access your receivables means you’re being smart about your cash flow. Accessing one of your biggest business assets enables you to grow faster, which is better for you, your suppliers and your debtors.
The advantages of debtor finance
Why would a business choose debtor finance over traditional forms of finance, such as a bank loan? Sam explains.
“Banks focus on ‘bricks and mortar’ assets and are very keen on taking property security and effectively offering a mortgage when it comes to business lending,” he says, adding that this is one of the major disadvantages of traditional bank finance. “That’s because not all businesses have sufficient property assets to use as collateral, nor do they generally want to use their director’s personal assets as security.
“Debtor finance is effectively funding against the biggest asset in most businesses — the receivables ledger, which is cash owed to a business by its debtors or customers. That ledger typically sits there as an asset, not doing anything until paid pursuant to agreed payment terms. Because a debtor finance facility actually uses that asset as security for funding, it removes the need for directors or owners having to put up property or other security.”
Sam says banks can also be slow-moving, taking more than six months to approve applications for finance applications. In the meantime, businesses can miss out on opportunities or fall deeper into cash flow woes. Debtor finance applications, on the other hand, can be approved within a matter of weeks.
Is debtor finance right for you?
When considering a debtor financing product or facility for your business, there are a few things to keep in mind. Like any form of finance, there are costs involved. These will vary depending on the provider, the type of product, the financier’s workload and whether it’s a confidential or disclosed facility.
“Generally, there’s an interest component on the borrowed amounts and a service fee,” says Sam. “There’s a bit more work involved in disclosed debtor finance because the financier is constantly reviewing the ledgers.
“But businesses using a debtor finance facility are probably only paying slightly more than they would for a standard mortgage or an overdraft facility.”
The suitability of this type of facility depends on your business and its needs. Sam understands some businesses have had negative experiences with debtor finance, but that’s often the result of choosing the wrong financier or using a product not suited to the business.
Business owners might also be concerned about handing over control of their accounts receivable or ledger management to a third-party financier. This is why choosing the right finance partner is vital.
Look for an invoice financier with a solid reputation, says Sam. “You need to have comfort in the security of the business that’s providing funding and partner with someone that’s going to last.”
Some finance companies offer quick fixes, which Sam advises businesses to avoid.
“There are a lot of companies that do short-term loans at higher interest rates, fairly quickly, but it’s not going to help a business become sustainable in the long term. We’ve seen business owners take up short-term loans and then realise how expensive they are. My advice is to look for a financier that is going to be a long-term partner and understands the overall business strategy and success measures.”
Is your business ready for a debtor finance solution?
There are several reasons why you might be considering debtor finance for your business. Due to your payment terms, you might be experiencing cash flow issues, find that you can’t restock until invoices are paid, or simply want faster-moving cash flow to open up growth opportunities.
“Most businesses that speak to Octet about debtor finance have high supply costs,” says Sam. “Let’s take the example of alabour-hire company, which will raise an invoice after the work has occurred. But they must pay staff before their invoices are paid.”
Debtor finance allows these businesses to fund their workforces without having to wait for debtors to pay. This is particularly helpful in the growth stage of a business.
“These facilities grow with the business because as you raise more invoices, you can generally access more funding,” Sam says. “And as a business winds down, the facility pays itself out so the directors aren’t left with a large hole that takes away their property.”
A fast-growing business was exactly the opportunity facing a NSW-based labour-hire company that recently sought Octet’s help. The business grew from a humble startup to turning over $30 million in just seven years, and it had outgrown its bank, which just couldn’t keep up with its need for flexible and fast funding. The business didn’t want to turn away new customers but it just didn’t have the cash flow to take on new business and pay its debtors on time. Octet’s debtor finance solution filled that gap.
A Western Australian-based network and telecommunications parts wholesaler was also outgrowing its existing funding arrangement when it turned to Octet. The business was growing fast, but its available capital couldn’t support that growth. Octet provided a notified (disclosed) invoice discounting line with a $600,000 funding limit. This gave the business a line of credit where it could access up to 85% of the value of its invoices as cash within 24 hours of customer sales.
Octet, the experts in debtor finance
Octet’sDebtor Finance facility lets you convert up to 85% of your unpaid invoices to cash within 24 hours.
But is it the right funding choice for you? It might be a good fit if your business:
offers longer payment terms to customers
is seasonal
contracts to large corporations that can set their own (longer-than-average) payment terms.
Debtor finance gives you the cash flow to pay suppliers, buy equipment or expand your business. Because it’s based on your outstanding ledger balance, the amount of finance you have available generally grows as your business does.
Unlike many other types of finance, you don’t need to provide security like property. So, if you’re a business owner who doesn’t have personal property, or your assets don’t have enough available equity, debtor finance may be your best option. It’s flexible enough that you can use it as your primary source of funding, or only for top-up funds.
Octet’s Debtor Finance is available to businesses ranging from newer companies to well-established ones. Ideally, we would like to see an annual turnover of at least $1 million, an outstanding invoice value of $100K+, with some demonstrated business trading history (but don’t hesitate to contact us anyway if you’re fast-growing and turning over $500,000 or more, as we may be able to help).
Discover more about debtor finance
Considering a debtor finance solution for your business? You’ll want to team up with a financier you can trust. Theright solution for you will depend on factors like how big your business is, your assets and the funding amount you need to inject.
Octet has been providing working capital solutions, including debtor finance, since 2008. Talk to us today to discover how we can power your business growth.
Disclaimer: The following comments are only our views and should not be construed as advice. You should act using your own information and judgment. Although information has been obtained from and is based upon multiple sources the author believes to be reliable, we do not guarantee its accuracy and it may be incomplete or condensed. All opinions and estimates constitute the author’s own judgment as at the date of publication and are subject to change without notice.